Information the platform may collect
Account and contact details, organisation information, application content, programme participation, volunteer or partner information, consent records, communications, security events and limited device or usage data.
Why information is used
To assess requests, manage programmes and relationships, communicate, protect the service, meet legal or funding duties, evaluate outcomes and improve delivery. A purpose and lawful basis must be recorded before operational processing.
Who may receive information
Authorised Ubuntu Gale staff and approved processors; reviewers or delivery partners only where necessary and controlled; legal or safeguarding authorities where required. Public publication requires a separate basis and verification.
Retention and rights
Retention will follow approved schedules. Depending on applicable law, individuals may request access, correction, deletion, restriction, objection or portability. Identity and legal exceptions may need verification.
Sensitive information
Applicant, beneficiary, child, safeguarding, health and financial information receives restricted access. The public website will not expose private files or application records.